Secure employee access in the age of AI

Hybrid work and AI adoption are creating new access challenges that legacy tools can't solve. The eBook, "Secure employee access in the age of AI," explores why unifying identity and network access is essential for stronger security, better user experiences, and accelerated Zero Trust adoption. Download the eBook for strategies to rethink your access approach, and connect with Rack Systems Ltd to discuss how to apply them in your organization.

Stay Ahead of the Curve and Be Ready for the Future with Symantec SMART AI

In today's digital landscape, SMBs need AI-powered solutions to stay secure and future-ready. Symantec® SMART AI provides a comprehensive bundle that includes advanced incident prioritization, Zero Trust network access, and AI-enhanced data loss prevention. This solution empowers businesses to protect their data, automate security processes, and respond to emerging risks without disrupting operations. Download the solution brief today and learn how Symantec SMART AI can help your business stay ahead of tomorrow's cybersecurity challenges. For a tailored solution, contact us to discuss how we can help your organization implement these advanced security tools.

Amgen builds agent in 6 weeks with Copilot Studio to help accelerate R&D | Microsoft Customer Stories

Innovation depends on freeing people to focus on meaningful work. This customer story shows how Amgen used Microsoft Copilot Studio to build a custom R&D agent in just six weeks — streamlining workflows, accelerating approvals, and helping teams innovate faster. Read the story to see how autonomous agents can drive measurable business value, and contact Rack Systems Ltd to learn how to create your own agent with Copilot Studio.

Symantec SMART AI Consultation

Cybersecurity challenges are evolving, and SMBs need solutions that are future-ready. Symantec® SMART AI offers a powerful bundle of advanced AI tools to protect your organization from emerging risks. With capabilities like automated incident prioritization, AI-enhanced DLP, and Zero Trust access, this solution ensures your defenses stay strong. Curious how these innovations could benefit your business? Request a consultation with Rack Systems Ltd to explore how Symantec SMART AI can help you stay ahead of tomorrow's cybersecurity challenges.

Reimagine Secure Access With a Unified Approach

Siloed identity and network tools leave gaps that attackers exploit, and employees experience through clunky sign-ins. The article, "Reimagine Secure Access With a Unified Approach," shows how consolidating access management strengthens security, improves employee experience, and reduces cost. Read the article to see the benefits of unification, and contact Rack Systems Ltd to discuss how to take the next step.

What is an Autonomous Agent?

Manual processes slow productivity and increase the risk of error. This infographic illustrates how autonomous agents act on your behalf to streamline operations and solve problems proactively. View the infographic to understand how organizations are improving agility and efficiency with autonomous agents, and contact Rack Systems Ltd to explore how you can build your own.

The Missing Piece In Your Competitive Strategy-and Its Impact On The Bottom Line

Strategy and execution are only as strong as the insights that guide them. This article outlines how your company can use location intelligence to find operational efficiencies, drive customer engagement, and outmaneuver competitors. Read it for practical examples of what's possible when location is factored into the equation. Connect with Rack Systems Ltd to discuss how a location-aware strategy could improve your results.

CalMaestro: Reclaim control of your calendar!

Endless meeting coordination slows productivity. This infographic shows how AI-driven scheduling features help employees stay organized and focused. View the infographic to learn how CalMaestro helps teams reclaim control of their day and contact Rack Systems Ltd to start simplifying your scheduling today.

Southern Company Successfully Migrates Their DLP Program to the Cloud

When energy firm Southern Company realized it needed a data loss prevention solution for its cloud applications and data, the company opted to invest in the cloud version of its existing DLP solution, Symantec DLP. Download this case study to learn how Symantec DLP Cloud protects their cloud applications and data, ensures compliance, and provides them with a comprehensive security solution, with features such as OCR in the cloud, risk and user behavior analytics, and threat protection.

Identity-Centric Threats: The New Reality

Identity is the new perimeter, and attackers are exploiting it. The analyst report, "Identity-Centric Threats: The New Reality," reveals how identity-driven attacks now account for nearly 60% of all confirmed incidents, powered by Phishing-as-a-Service platforms, infostealer malware, and credential marketplaces. Download the report for in-depth insights and contact Rack Systems Ltd for guidance on protecting your organization's digital identity footprint.

What are Microsoft 365 Copilot agents and how to use them | Microsoft

Repetitive work slows productivity. Copilot Agents are changing that. This video highlights how Microsoft 365 Copilot Agents automate and execute business processes, supporting individuals and teams to work smarter. Watch the video for actionable insights, and contact Rack Systems Ltd for tailored advice on integrating Copilot Agents into your workplace.

TeamsMaestro: Catch up in minutes, not hours

Unproductive meetings cost companies countless hours each week. This infographic illustrates how AI-driven meeting summaries, automated task tracking, and translation features can reduce redundant meetings and accelerate decision-making. View the infographic to see how TeamsMaestro empowers teams to save time and collaborate more effectively. Contact Rack Systems Ltd to discuss how to deploy it in your organization.

The Decision‑maker's Guide to Comprehensive Security

Security should empower, not constrain. The eBook, "The Decision-maker's Guide to Comprehensive Security," shows how Microsoft delivers protection designed to fit your team, future, and AI initiatives. Download your complimentary copy to learn how to boost efficiency, reduce risk of breach, and prepare for emerging threats while keeping costs under control. Connect with Rack Systems Ltd to explore how this approach can fit your organization.

Symantec® Data Loss Prevention Cloud Solution

Cloud applications and remote work have transformed business, but they've also introduced new risks. Symantec® Data Loss Prevention Cloud helps you take control by securing data in motion and at rest across the cloud, email, and web. It delivers deep visibility into user activities, prevents accidental data exposure, and ensures compliance with regulations like HIPAA and PCI. Learn how your organization can build a secure, data-centric foundation that protects critical information while supporting BYOD and remote access. Download the solution brief and contact us to explore how Rack Systems Ltd can tailor this solution to meet your security needs.

10 essential insights from the Microsoft Digital Defense Report 2024

Organizations face unprecedented challenges from sophisticated attackers and new risks created by AI. The article, "10 Essential Insights from the Microsoft Digital Defense Report," highlights the latest research and top trends shaping today's threat landscape. Read the article for insights, and contact Rack Systems Ltd for a conversation on applying these findings in your environment.

What is an Agent?

Business processes can be complex and time-consuming — but with AI agents, they don't have to be. This infographic illustrates how Microsoft 365 Copilot Agents automate and execute processes to support teams and departments across your organization. View the infographic to see how agents can optimize your business processes, and contact Rack Systems Ltd for personalized guidance on integrating Copilot Agents into your workplace.

The Technology Operating Model of the Future: Rise of the Agentic Enterprise

The Deloitte WSJ article "The Technology Operating Model of the Future: Rise of the Agentic Enterprise" explores how intelligent, adaptive systems are redefining how organizations operate. By combining AI, automation, and data-driven decision-making, the agentic enterprise enables greater agility and resilience in a rapidly changing digital landscape. Connect with Rack Systems Ltd to learn how evolving your operating model can position your business for the future.

MailMaestro: Your Magical AI Email Assistant

Email is one of the biggest productivity bottlenecks for professionals. This infographic showcases how MailMaestro automates email management through AI summaries, dynamic replies, multilingual drafting, and meeting scheduling — all built into Outlook. View the infographic for full details and contact Rack Systems Ltd to learn how to bring MailMaestro to your business.

AI, Automation, and Cybersecurity

The fast emergence of generative AI Is accelerating timelines for widespread implementation. As AI continues to inspire both wonder and unease, it raises the question: Is AI an existential threat or transformative revolution? The white paper, "AI, Automation, and Cybersecurity," examines this question while dispelling myths and exploring opportunities around AI with an emphasis on generative AI. Download your complimentary copy of the white paper for insight on the aspects of AI that are most relevant to your organization and its implications for cybersecurity, privacy, IP and copyright requirements. Contact us to discuss how Rack Systems Ltd can help you address the generative AI trends and implications explored in this white paper with strategies and solutions from Symantec.

2025 Work Trend Index Annual Report

Businesses everywhere are rethinking what work means in the age of AI. This new Microsoft Work Trend Index Annual Report, "The Year the Frontier Firm Is Born," shows how AI agents are changing the blueprint of organizations, empowering teams to act faster and innovate continuously. Download the report to see why this is the moment to evolve into a Frontier Firm. Contact Rack Systems Ltd to discuss how Microsoft Copilot Studio can help you shape your AI-enabled future.

MailMaestro: Craft Better, Faster Emails with Less Hassle.

Email overload is real. Are you like many other professionals who spend more than 2.6 hours a day managing their inboxes? MailMaestro changes that. This short video introduces MailMaestro, an AI-powered email assistant that helps you write and respond to messages faster, maintain a professional tone, and stay compliant with SOC 2 Type II and GDPR standards. Watch the video to see how AI transforms productivity, and contact Rack Systems Ltd to discuss how MailMaestro can empower your business.

Identity-Centric Threats: The New Reality

The cyberthreat landscape has transformed significantly with identity-based attacks emerging as a dominant threat vector. The 2025 Identity Threat Research Report, "Identity-Centric Threats: The New Reality," presents findings from research conducted by the eSentire Threat Response Unit (TRU) on shifting tactics, how they bypass traditional cybersecurity controls, and implications on organizational security posture. Download your complimentary copy of the report.

Artificial Intelligence in Cybersecurity: Good or Evil?

AI can be a huge help in detecting and defending against data breaches. However, cyberattackers also use AI to thwart enterprise security defenses. In this article, you'll learn about SymantecAI, an advanced suite of security and productivity solutions powered by AI technologies. SymantecAI that increases security by simplifying the analysis and remediation of threats, ensuring better data protection, and streamlining security operations.

Identity-Centric Threats: The New Reality

The cyberthreat landscape has transformed significantly with identity-based attacks emerging as a dominant threat vector. The 2025 Identity Threat Research Report, "Identity-Centric Threats: The New Reality," presents findings from research conducted by the eSentire Threat Response Unit (TRU) on shifting tactics, how they bypass traditional cybersecurity controls, and implications on organizational security posture. Download your complimentary copy of the report.

More about us

Rack Systems Ltd empowers businesses in East Africa through expert IT consultancy and knowledge transfer. We specialize in guiding digital transformation and equipping teams with the tools to innovate and grow in today’s dynamic landscape. Let’s unlock new possibilities together.